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We are looking for a friendly and organized individual to serve as our Receptionist. The Receptionist will be the first point of contact for visitors, clients, and employees, and will play a key role in providing administrative support and ensuring smooth office operations.
Greet and welcome visitors, clients, and employees with a warm and professional demeanor, ensuring a positive and memorable experience.
Answer and direct incoming phone calls, taking messages and transferring calls to the appropriate person or department as needed and also managing social media platforms .
Manage the reception area, including maintaining a clean and organized workspace, ensuring adequate supplies of office materials, and coordinating repairs and maintenance as necessary.
Schedule and confirm appointments and meetings.
Handle incoming and outgoing packages, and deliveries and arranging for courier services as needed.
Assist with administrative tasks such as data entry, filing, photocopying, scanning, providing support to office staff as requested.
Provide information and assistance to visitors and callers regarding company product and escalate inquiries or issues to the appropriate department or personnel as necessary.
Coordinate with other administrative staff and departments to ensure seamless communication and collaboration across the organization.
Perform other duties as assigned by management to support the overall goals and objectives of the company.
High school diploma or equivalent; additional education,administration or related field is a plus.
Previous experience in a receptionist or customer service role preferred.
Excellent verbal and written communication skills, with a professional and courteous manner.
Strong interpersonal skills, with the ability to interact effectively with people at all levels, both in person and over the phone.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment such as phones, etc.
Exceptional organizational skills and attention to detail, with the ability to prioritize tasks and manage time effectively in a fast-paced environment.
Positive attitude, willingness to learn, and ability to adapt to changing priorities and responsibilities.
Ability to maintain confidentiality and handle sensitive information with discretion and professionalism.
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